EUKOMOS LLC PRIVACY POLICY

Last Updated: August 17, 2026

1. OVERVIEW

Eukomos LLC ("we", "us", or "our") operates this store and website to provide you with a curated shopping experience (the "Services"). Eukomos LLC is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services.

Cosmetic & Health Disclaimer Notice: By using our Services, you also acknowledge our Cosmetic and Topical Use Disclaimers. Our pure, waterless botanical lipid hair oils are for cosmetic purposes only and are not intended to diagnose, treat, cure, or prevent any medical condition. Always perform a patch test 24 hours prior to full application. For full details, please review our Terms of Service.

2. INTENDED AUDIENCE & U.S. OPERATIONS

Eukomos LLC operates exclusively within the United States, and our Services are intended solely for a domestic U.S. audience. We do not intentionally target, market to, or ship products to consumers located in the European Union, the United Kingdom, or other international jurisdictions. By accessing our Services, you acknowledge that your data will be processed and stored in the United States and governed by U.S. law.

3. PERSONAL INFORMATION WE COLLECT

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect the following categories of personal information:

- Contact Details: Name, billing address, shipping address, phone number, and email address.

- Financial Information: Payment card information, transaction details, and form of payment (processed securely via our payment gateways; Eukomos LLC does not store raw credit card numbers).

- Account Information: Username, password, preferences, and settings.

- Transaction Information: Items you view, add to your cart, purchase, return, or exchange.

- Device & Usage Information: IP address, browser type, device identifiers, and information regarding how you navigate the Services.

4. HOW WE COLLECT YOUR INFORMATION

- Directly From You: When you create an account, place an order, or contact customer support.

- Automatically: Through cookies, pixels, and similar technologies deployed by Shopify when you interact with our website.

- From Third Parties: From our service providers, such as payment processors and shipping carriers.

5. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

- To Provide the Services: To fulfill orders, process payments, arrange for shipping, manage your account, and facilitate returns.

- Marketing and Advertising: To send promotional emails (which you may opt out of at any time) and to show you relevant online advertisements.

- Security and Fraud Prevention: To authenticate accounts, provide a secure checkout, and investigate possible fraudulent or malicious activity.

- Legal Reasons: To comply with applicable laws, respond to valid legal processes, and enforce our intellectual property rights and Terms of Service.

6. HOW WE DISCLOSE YOUR INFORMATION

We do not sell your personal data. We may disclose your information to third parties for legitimate business purposes, including:

- Service Providers: With Shopify, payment processors, and shipping carriers (e.g., USPS, UPS) who perform services on our behalf.

- Legal Compliance: In connection with a business transaction, to comply with subpoenas or legal obligations, or to protect the proprietary botanical formulations, intellectual property, and rights of Eukomos LLC.

7. RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Information you submit will be transmitted to and shared with Shopify. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

8. SECURITY AND DATA RETENTION

We implement reasonable security measures to protect your personal information. However, no electronic transmission is entirely secure, and we cannot guarantee "perfect security." We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9. YOUR RIGHTS AND CHOICES

Depending on your U.S. state of residence (such as California, Virginia, or Colorado), you may have the right to:

- Access/Know: Request a copy of the personal information we hold about you.

- Delete: Request that we delete your personal information.

- Correct: Request correction of inaccurate information.

- Opt-Out: Opt-out of targeted advertising or promotional communications. You may unsubscribe from marketing emails at any time using the link at the bottom of our emails.

We will not discriminate against you for exercising these rights. To make a request, please contact us using the details below.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our operational or legal practices. We will post the revised Privacy Policy on this website and update the "Last Updated" date.

11. CONTACT INFORMATION

For questions about our privacy practices, to submit a data request, or to raise a concern, please contact Eukomos LLC:

- Email: support@eukomos.com

- Phone: +1 631-317-1532

- Mailing Address: 68 Bobann Dr, Nesconset, NY 11767, United States